Chapter 16 ⊰ 16 ⊱ Confirmation Bias
⬩ 𝓜aisie ⬩
The customer wants a recommendation. He’s new—I can tell by the way he’s looking at everything instead of going straight to what he came in for, which is what people do when they actually know what they want.
I ask a few questions. He answers them. I make a suggestion. He buys i...
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Chapters
1. Chapter 1 ⊰ 1 ⊱ Known Variables
2. Chapter 2 ⊰ 2 ⊱ Unknown Variable
3. Chapter 3 ⊰ 3 ⊱ Reserved Judgment
4. Chapter 4 ⊰ 4 ⊱ Personal Effects
5. Chapter 5 ⊰ 5 ⊱ Clean Lines
6. Chapter 6 ⊰ 6 ⊱ Worthy Consequence
7. Chapter 7 ⊰ 7 ⊱ The Residuals
8. Chapter 8 ⊰ 8 ⊱ The Benefit of the Doubt
9. Chapter 9 ⊰ 9 ⊱ Off the Record
10. Chapter 10 ⊰ 10 ⊱ Human Error
11. Chapter 11 ⊰ 11 ⊱ Controlled Substances
12. Chapter 12 ⊰ 12 ⊱ Standing Orders
13. Chapter 13 ⊰ 13 ⊱ Clean Delivery
14. Chapter 14 ⊰ 14 ⊱ Soft Limit
15. Chapter 15 ⊰ 15 ⊱ Off the Books
16. Chapter 16 ⊰ 16 ⊱ Confirmation Bias
17. Chapter 17 ⊰ 17 ⊱ Just a Job
18. Chapter 18 ⊰ 18 ⊱ Low Company
19. Chapter 19 ⊰ 19 ⊱ Eleven Minutes
20. Chapter 20 ⊰ 20 ⊱ Held Fire
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